Frequently asked questions

Do I get free credits?

No, currently due to high traffic, we do not provide free credits,

Can I download generated songs to my computer?

Yes, you can download the generated songs to your computer. You can also share the songs on social media platforms like Facebook, Twitter, and Instagram.

Is the payment service secure?

Absolutely, our payment service is secure. We entrust all financial processing to Stripe and do not retain any of your card details. Stripe guarantees security standards on par with those of banks.

Can I get a refund?

Regrettably, due to the significant resources required for image/suno song processing, we're unable to offer refunds.

How to Handle NSFW or Adult Content?

On sunoai-music.com website, the creation of any form of NSFW or adult content is prohibited. Upon discovery, we reserve the right to delete any NSFW content you have generated and to take punitive action.